1. Introduction
Welcome to Traviaz Group Egypt and the Middle East Travel Agency. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.traviaz.com and when you book our travel services, Tours, Hotels and Nile Cruises.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Please note that by submitting a booking at our website, by Email or any other way of contact you Agree to all our Terms and Conditions.
Please Note that: By booking our travel services you agree that we can use your Tour Visuals photos and Videos to inspire other Guests about your travel experience with us.
2. Information We Collect
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, or when booking any Kind of travel services. The personal information we collect may include:
Contact Data: Full name, Email Address, Phone Number, and Billing Address.
Travel Data: Passport details, Nationality, Date of Birth, dietary requirements, and specific travel preferences required to secure bookings with airlines, hotels, and local authorities.
Payment Data: We collect necessary data to process your payments. (Note: All payment data is handled by secure third-party payment processors and we do not store full credit card numbers on our servers).
Automatically Collected Data: IP Addresses, Browser Types, Device Types, and Operating Systems Automatically collected via log files and analytics tools when you navigate the site.
3. How We Use Your Information
We use the information we collect or receive for the following purposes:
To fulfill and manage your bookings, reservations, and payments.
To communicate with you regarding your itinerary, schedule changes, or customer support inquiries.
To send you administrative information, such as updates to our terms, conditions, and policies.
To improve our website functionality, user experience, and overall service quality.
To send promotional emails and travel offers, provided you have opted in to receive them.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:
Third-Party Service Providers: We share necessary details with trusted partners such as Hotels, Airlines, Transportation Companies, and Local Tour Guides to fulfill your travel itinerary.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable laws, governmental requests, or judicial proceedings.
Vital Interests: We may disclose your information where we believe it is necessary to investigate or prevent potential violations of our policies, suspected fraud, or threats to the safety of any person.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Cookies help us analyze website traffic, remember your preferences, and optimize your browsing experience. You can adjust your browser settings to decline cookies, but some features of the website may not function properly as a result.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes using SSL encryption for data transmission. However, despite our safeguards, no electronic transmission over the Internet can be guaranteed to be 100% secure.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
The right to request access to and obtain a copy of your personal information.
The right to request rectification of inaccurate data.
The right to request the deletion of your personal data.
To exercise any of these rights, please contact us using the details provided below.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this privacy policy frequently.
9. Contact Us
If you have questions or comments about this policy, or if you would like to update or remove your information, you may contact us at:
Company Name: Traviaz Group
Address: 1 Al Nahas St, Nasr City, 7th Floor, Apt 16, Cairo, Egypt.
Phone / WhatsApp: +201031339888
Email: info@traviaz.com
